Privacy policy

Trust comes first

At Triana Studio, we believe that trust is at the heart of every relationship. Whether you're visiting our website or contacting us to preserve some of your family's most precious memories, we are committed to protecting your personal information with care and respect.

This Privacy Policy explains what information we collect, why we collect it, and how we protect it.

Data controller

This website is operated by: Triana Studio, Montréal (Québec), Canada

Email: hello@trianastudio.ca

If you have any questions regarding your personal information, you are welcome to contact us at the email address above.

Information we collect

We only collect the information that's necessary to respond to your requests and provide you with our services. Depending on how you interact with our website or our studio, we may collect:

• your name

• your email address

• your phone number (if you choose to provide it)

• information you submit through our contact form

• details related to your photography session (session type, preferred date, special requests, etc.)

You always choose what information you share with us.

Why we collect your information?

Your information is used solely to:

• respond to your inquiries

• prepare a quotation

• plan your photography session

• communicate with you before and after your session

• improve our website and services

• meet our legal obligations

How long we keep your information

Your personal information is kept only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.

Sharing your information

We never sell or rent your personal information. However, some information may be processed by trusted service providers that help us operate our business, including:

• Squarespace (website hosting);

• Google (analytics and search services).

These providers manage personal information according to their own privacy policies.

Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, loss or misuse. However, no method of transmission over the Internet can guarantee complete security.

Your Rights

Depending on applicable laws, you may request:

• access to your personal information

• correction of inaccurate information

• deletion of your information where applicable

• withdrawal of your consent where consent is the legal basis for processing

To exercise any of these rights, please contact us at: hello@trianastudio.ca

Questions?

If you have any questions about how we protect your personal information, we will be happy to help.